For new clients, the bespoke process takes between twelve and sixteen weeks. The process can sometimes take longer if there are scheduling conflicts with fittings. For wedding clients, we require a nine-month window in advance of the wedding date.
We cover the cost of any alterations to your suit that are necessary within three months of the time of delivery. We are not responsible for alterations, including due to body changes, once the garment is completed, and the three month window has passed.
We are committed to our clients’ satisfaction with respect to our clothing’s quality and fit. Because our clothes are made to a client’s individual specifications, and to their specific body measurements, returns will not be accepted and there are NO REFUNDS.