Placement of an order indicates the client’s acceptance of these terms and conditions. EM reserves the right to make changes to these terms and conditions at any time.
By ordering or registering, the client grants EM the right to add their contact details to our database. From time to time we may contact clients about offers and new product offerings. Clients can remove themselves from our marketing communications list by either unsubscribing or contacting us at firstname.lastname@example.org.
All orders placed are subject to acceptance. EM reserves the right, at all times and at our sole discretions, to refuse to accept an order for any reason and without liability to the client.
EM will alter bespoke garments to ensure a proper fit for up to three months from the time of delivery. EM is not responsible for adjustments needed beyond the three-month window, including but not limited to alterations required because of a material body change. MONOGRAM garments do not include any complimentary alterations.
Estimated delivery times are provided as a guide only and commence from the date of first payment of the invoice associated with client’s order. EM will not order fabric, submit an order, or otherwise begin work on an order without a minimum payment from client in the amount of fifth percent (50%) of the total invoice. We are not responsible for delays caused by fabric stock issues, destination customs clearance processes, holidays, or other shipping delays.
The client is responsible for inspecting goods for fault and notifying us within seven (7) days of receiving the goods should there be a fault.
Your privacy is important to us. It is Emily Meyer LLC’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.emilymeyer.com, and other sites we own and operate.
This policy is effective as of 21 October 2022 and was last updated on 21 October 2022.
Information We Collect
Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
We may ask for personal information which may include one or more of the following:
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
How Long We Keep Your Personal Information
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
International Transfers of Personal Information
Your Rights and Controlling Your Personal Information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
For any questions or concerns regarding your privacy, you may contact us using the following details: